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At this point, I just want the couch gone so my plan was to sell it before moving. I told them I was moving to another state in a month and they assured me the cushions would get there in time. They told me it would take a couple months for someone to come out and see if they could remove the stain but they will send me new cushions. I went into the store over a month ago and reported all of this, as I bought the insurance and still had the warranty. Then a few weeks later, I was taking the bed out and noticed ALL three cushions had been ripped. Once I got home I noticed a large stain on the arm, looked like old paint? It definitely could not be taken off. The movers scratched up the floors and put a dent in the wall to my apartment I was already taking time off of work and had to rush back after they had moved it in. I ordered a new sleeper sofa from this store. If you are looking for furniture, I would run for the freaking hills before I placed an order through Ashley or at least this franchise.
This situation as been beyond frustrating as each time it is blown off to a new excuse versus them just making the situation right. We have had multiple deliveries since our original in October and according to a gentleman in the warehouse, we will not have our last delivery until OVER a year from our original purchase date. However, that's not where it ends and the excuses have been never ending. After the initial delivery and besides the couch, they also had to come back out and fix/replace dining room chairs as well as a night stand. The fabric on our ottoman also started to rip at the corners. There are also supports to the couch that are so very close to protruding from the sides. The cushions have an immense amount of piling and the fabric looks to be warped. After only two weeks of having the couch it looked worse than any couch I had ever even seen at a goodwill. To start all of it off, part of the couch came in extremely discolored. Fast forward to October and we finally receive our order which is where the nightmare really started. I was originally promised delivery by August, which did not happen but it was fine due to other circumstances. I bought over $5,000 worth of merchandise from the Ashley Store (Market St) on 6/29/20. This post is long overdue as I tried to have some grace with the situation but at this point I am irate. Visit your nearest Ashley showroom today. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. At Ashley, we celebrate being home with you.
It’s the daily moments and experiences you share that make it uniquely you. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests-because a great mattress makes a difference to your quality of sleep and even your quality of life. That includes many of the top mattress brands-including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster-as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. 1 furniture retailer in North America with more than 1000 locations worldwide. Visit us across the web for more information, customer reviews and photos.Your Local Furniture, Mattress & Decor StoreĪshley is committed to being your trusted partner and style leader for the home. Stop in to your local LL Flooring store today at 6816 Gordon Road in Wilmington, NC or give us a call (910) 795-0025 with any questions. Here at your Wilmington flooring store, we have a huge selection of hardwood flooring, laminate flooring, bamboo, cork, engineered hardwood and vinyl wood plank floors - all at unheard of prices! LL Flooring prides itself on having one of the largest inventories of pre-finished and unfinished hardwood floors in the industry, and we only purchase from suppliers who practice sustainable harvesting, which allows our forests to heal and re-grow faster.
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We also offer a variety of services for both the DIY-er, as well as the professional installer - from installation and design to credit and financing options.
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Stop by today for free samples, exclusive in-store deals, design consulting or just browse the best flooring in Wilmington, NC.
The flooring experts at your local LL Flooring at 6816 Gordon Road are ready to help you find the perfect floor and bring your vision to life.